Inside Dispatch
2
min read
Delivery Updates, Your Way: Dispatch Launches Customizable Notifications
Kelsie Hengel
Published on:
October 29, 2025
Updated on:
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Published on:
October 29, 2025
Updated on:
BLOOMINGTON, Minn. — Dispatch, the leading last-mile logistics platform, has launched Customizable Notifications, a new capability that gives users full control over which delivery updates they receive and how they receive them. Built to cut through noise and surface only what matters, the feature enables logistics teams to stay informed, responsive, and efficient in real time.
Customizable Notifications introduce flexible settings designed for precision and visibility:
Modern logistics teams need more than data; they need actionable visibility. Customizable Notifications are designed to reduce signal noise, eliminate unnecessary alerts, and ensure every stakeholder has the right information at the right moment.
“We’ve built this update to empower our customers with real-time control,” said Joyce Schofield, VP of Product and UXD at Dispatch. “Teams can now tailor their notification preferences to fit their workflows—keeping communication clear, relevant, and timely.”
The update also introduces a new “Wait Time Started” alert, improving transparency around additional charges and enabling faster, data-driven decision-making. This real-time insight helps customers act quickly, handing off items to drivers sooner and avoiding surprise fees.
By giving users full control of their communication preferences, Dispatch is helping teams work smarter, respond faster, and focus on what matters most—delivering results.
About Dispatch: Dispatch is redefining last-mile logistics for the enterprise business. As the premier B2B delivery platform, Dispatch empowers organizations with scalable, technology-driven solutions that streamline operations, deliver real-time visibility, and prove ROI. Through its robust delivery management software, seamless API integrations, and a reliable nationwide network of professional drivers, Dispatch enables businesses of all sizes to simplify and optimize their last-mile operations.
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