Same-Day HVAC Parts & Equipment Delivery
Dispatch supports HVAC distributors and contractors with reliable delivery solutions designed for large, sensitive, and time-critical parts.

Dispatch supports HVAC distributors and contractors with reliable delivery solutions designed for large, sensitive, and time-critical parts.

02 · Delivery scenarios
A tech is on site with a failed condenser, and the replacement is at a branch 40 miles away. The homeowner has no cooling and the tech is waiting.
Dispatch delivers the condenser upright the same day, so the tech finishes the install on the same call.
Techs lose hours driving to the branch for parts between calls. Fewer completed calls means less revenue per tech.
Dispatch delivers parts straight to the job address, so techs stay on site and finish more calls.
Summer cooling and winter heating surges can double delivery demand overnight. Your own fleet can't flex that fast.
Dispatch handles the overflow with on-demand drivers, so peak demand is covered without adding drivers.
03 · Built for your industry
From coils to condensers, Dispatch protects sensitive HVAC equipment on every route.
04 · The platform
DispatchOne routes every HVAC delivery, tracks it in real time, and gives your team proof of delivery the moment it lands.
Place it in DispatchOne or push it straight from your existing ERP, TMS, or eCommerce platform.
Pickup, cargo van, box truck, or flatbed, selected based on your shipment's size and handling needs.
Live tracking and proactive updates the whole way, so your team is ready the moment the driver arrives.
Live Delivery
ETA to jobsite
14 min
Box Truck #482
Real numbers from HVAC distributors and contractors who run their deliveries on Dispatch.
06 · Success story
South Side Control Supply Co., commercial HVAC/R distributor
600 lbs
per delivery, up from a 50 lb messenger limit
The problem
Bike messengers couldn't carry anything over 50 lbs and offered no tracking, so compressors and commercial controls were hard to deliver same day.
What changed
The main Chicago branch moved same-day and emergency deliveries to Dispatch, with cars, vans and box trucks and live ETAs for every order.
07 · Proof
Real feedback from the distributors and contractors who run their deliveries on Dispatch.
Answers to the questions HVAC distributors and contractors ask most.
Same day, often within a few hours of the order. Dispatch sends a nearby driver with a vehicle sized for the unit, keeps the condenser upright in transit and delivers straight to the jobsite with photo proof. HVAC teams have completed more than 230,000 deliveries on Dispatch, with live tracking on every run.
Yes. Dispatch delivers parts and equipment straight to the technician at the job address, so the tech stays on the call instead of driving to the branch. Add the tech's name and phone number to the order, and they get live ETA updates and a photo confirmation when the delivery arrives.
Most residential condensers and furnaces ship in a cargo van or pickup truck, while larger split systems or multiple units move in a box truck. Drivers keep condensers upright and secured for the whole trip. Note the unit size and count when you book, and DispatchOne matches the right vehicle to the load.
Use Dispatch as flexible capacity. When cooling season or a winter cold snap spikes orders, book extra deliveries on demand through a national network of vetted drivers and pay per delivery. There is no hiring, training or idle fleet in the off-season, and DispatchOne tracks every run in one place.
Yes. DispatchOne integrates with ERP, TMS, CRM and eCommerce systems through prebuilt connectors and an open API, so orders create deliveries automatically. Branch teams can also book in the web app. Visit the Dispatch integrations page for supported systems, or talk to a delivery expert about connecting your field service platform.