Delivery expectations are high across industries, which demands B2B final-mile delivery to perform as it does for individual consumers. These expectations— paired with high overhead, inflation, and a shortage of skilled workers, add extra pressure to the industrial space. The demand for trade professionals isn’t going away anytime soon, so Dispatch is here to support businesses through transparent, on-demand delivery that keeps technicians on the jobsite.
Delivery expectations are high across industries, which demands B2B final-mile delivery to perform as it does for individual consumers. These expectations— paired with high overhead, inflation, and a shortage of skilled workers, add extra pressure to the industrial space.
The demand for trade professionals isn’t going away anytime soon, so Dispatch is here to support businesses through transparent, on-demand delivery that keeps technicians on the jobsite. Here we’ll give more context about industry pressures and how outsourcing delivery saves your business time and money.
In May 2022, 430,000 jobs were open in the construction industry alone, according to the US Bureau of Labor Statistics. And from March 2020 to December 2021, four million jobs were open in construction, which was double the amount of vacancies in the year prior. These worker shortages create additional pressure on growing labor costs, so it's important to keep your technicians, carpenters, and employees on the jobsite, rather than driving around town for supplies.
Dispatch optimizes logistics for several industries that benefit from keeping workers focused, including HVAC, building products, electrical, paint, plumbing, industrial machinery, and more. Whether you're looking to get building materials delivered to the jobsite or electrical parts delivered same-day to complete a job — Dispatch works with a network of independent contractor drivers to meet your individual business delivery needs.
Need to fill a few orders throughout the week or integrate a software solution into your network? Dispatch has the technology, and delivery flexibility, to help you scale as your business grows.
To make last-mile delivery convenient for you, Dispatch provides different service levels and vehicle types that deliver items of many different shapes, sizes, and weights. Examples of items we deliver include:
We require that trucks on our platform have a minimum bed length of 78 in. and that cargo vans can fit at least a 4x8 pallet.
If you need a speedy delivery, Dispatch provides service levels ranging from our fastest level “ASAP” to “Same-Day” which delivers by 5:00 PM. The trades and industrial businesses serve many communities, and some can be challenging to deliver to with larger vehicles like box trucks. That’s why Dispatch supports orders specifically with drivers who have sedans, SUVs, pickup trucks, or cargo vans. You’re familiar with our delivery options now, so let’s cover the software products that make ordering easy.
Dispatch offers several products to meet your business needs:
Each product addresses different delivery needs for your business, but they’re all interconnected. Take our quiz to see which product is right for you!
The customer service you offer is crucial for building trust with your customers. Quality customer service provides transparent communication, speed, and professionalism.
In order for you and your customers to trust the delivery of your products or service, Dispatch offers real-time updates, live GPS tracking, and the ability to communicate directly with your driver. If you’re ordering supplies for your business or sending products directly to customers, the quicker the job is completed, the happier your customers will be.
The reputation of third-party partners can directly affect your business’s reputation, so we require our drivers to meet and maintain a level of professionalism. Dispatch Drivers are professional, experienced, and trusted. They go through a thorough vetting process, complete with background checks. Our drivers are also proactive communicators and make every effort they can to deliver items on time.
Dispatch is your partner in on-demand delivery, and we’re here to support small businesses, suppliers, wholesalers, distributors, and contractors to get the job done. Stay competitive and overcome your current challenges of delivery expectations and worker shortages. We’re ready to Deliver More* for you and your customers, so talk to a delivery expert for more information or start a delivery today!