Conversations With Dispatch Drivers Series: Twanna Vance
Meet Twanna, a Charlotte delivery pro expanding her business with Dispatch. She’s learning how the business works to build her own fleet. Hear how she uses the Dispatch Driver App to learn about the last-mile delivery logistics industry.
Meet Twanna Vance, a Charlotte-based delivery pro who’s building her business with intention and momentum. Since joining Dispatch in September 2025, Twanna has completed over 100 deliveries with a 93% on-time rate, all while starting in a smaller vehicle and steadily leveling up. Her focus on being on time, providing great customer service, and learning the business has helped her lay a strong foundation for growth.
For Twanna, Dispatch has been more than just a way to earn; it’s been a classroom. From clear, mapped-out routes to educational webinars on taxes, marketing, and scaling, she credits Dispatch with helping her truly understand how to run and grow a delivery business. That knowledge has fueled her expansion from a car to an SUV, with plans to add multiple vans and box trucks as she builds her fleet.
Her advice is simple and powerful: handle every order with care and be on time, every time.
Watch Twanna’s full spotlight and check out the rest of our driver spotlights on our YouTube channel to hear more inspiring stories from delivery pros across the country.