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How Real-Time Delivery Updates Support Small Businesses

Too often, small businesses are facing the unknown. Traditional courier services provide little to no true visibility into the order status and location of deliveries, lacking clear communication channels in the event of a disruption - leaving small businesses powerless and blind in their last-mile supply chain. This, paired with the fast-paced environment and intense expectations, inhibits growth. See how real-time delivery updates can alleviate your last-mile challenges with Dispatch.

Kelsie McMahon

July 13, 2022
July 13, 2022
Last Updated

Too often, small businesses are facing the unknown. From HVAC to printing, a small business and its customers require on-time, in-full material deliveries. Traditional courier services provide little to no true visibility into the order status and location of deliveries, lacking clear communication channels in the event of a disruption - leaving small businesses powerless and blind in their last-mile supply chain. This, paired with the fast-paced environment and intense expectations, inhibits growth. 

See how real-time delivery updates can alleviate your last-mile challenges with Dispatch, so you can focus on what matters most - getting the job done well. 

How Small Businesses Can Suffer by Deprioritizing Last-Mile Delivery 

Last-mile delivery is a critical yet often overlooked leg in supply chains. Being a fundamental step, last-mile is often the most cost-heavy shipping operation for small businesses. According to SupplyChainDive, each large package delivered, such as electrical appliances, HVAC units, and auto parts, can cost up to $50 per package

Lacking visibility into the status, location, and condition of these important deliveries not only prevents hyper-skilled tradespeople from getting the job done, but also creates operational inefficiencies, miscommunications, and negative customer experiences. 

Building Visibility Block by Block

Creating a transparent supply chain, specifically the last-mile, is a long-term goal for small businesses, yielding significant wins. Building visibility into your operations, block-by-block, is imperative for growth enablement, increased profits, and increasing efficiency. 

Using Dispatch’s on-demand delivery you can:

  • Simplify your orders and schedule deliveries on an easy-to-use platform
  • Customize service levels and vehicle types to your needs
  • Gain valuable transparency with real-time order tracking and dynamic ETAs
  • Stay connected using delivery notifications that you can share with those who need it most

Remove visibility barriers and get real-time delivery updates on your important shipments to solve last-mile delivery challenges today with Dispatch.

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