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Enhance How You Manage Deliveries with Marketplace, Part 1

Your operational processes just got an upgrade. With companies trying to scale business, keeping everyone in the loop on delivery logistics can get complicated. Dispatch can help you streamline your business, while enabling you to achieve your goals.

AJ Jankord

July 16, 2021

Your operational processes just got an upgrade. With companies trying to scale business, keeping everyone in the loop on delivery logistics can get complicated. Dispatch can help you streamline your business, while enabling you to achieve your goals. 

Dispatch Marketplace provides many solutions for your delivery challenges, and we’re excited to share three enhanced features — Branded Notifications, Enhanced Reporting, and Printable Parcel Labels, that will help take your daily operations to a new level.

Let’s dive into the delivery details.

Customer Branded Notifications

Notifications are key to the delivery process. They let you and your customers know where the order is and when it’s delivered. Most customers expect these updates to come from the company they ordered their product from because that company is the one fulfilling the orders.

With Branded Notifications, you’ll have the option to add your company name and logo to email delivery updates. It’s free marketing!

Your branding will also be on the Delivery Status Page for your customers to view. This will allow for customer peace of mind because every update will look like it’s coming from you, while Dispatch handles the communication for you.

Dispatch Customer Branded Notifications

Reporting Enhancements

Historical reporting technology is used by almost every business to look back at data such as the number of orders delivered or average cost per order. 

With the new enhancements, you’ll now be able to access any time frame of your data. You can view a breakdown of where you’re spending your money, frequent customer orders, and use it to forecast — especially for the peak season of your business. Additionally, you can also pull reports by service level and vehicle type.

With all this data at your fingertips, you’ll want to sort and filter it. You can do this by exporting the files and pulling them into your own records. 

Dispatch Marketplace Reporting Enhancements
Dispatch Marketplace Reporting Enhancements 2

Printable Parcel Labels

One of the biggest parts of delivery is knowing where a package is at all times –– whether it’s still in your warehouse waiting to be delivered or in the delivery vehicle on its way to the drop-off location. Putting the wrong package in the wrong vehicle, or misplacing a package can be devastating. It can mean late deliveries or days searching for the package in order to get it to the customer. Or even worse — the wrong package being delivered to the wrong person because of a labeling error. 

Our new Printable Parcel Labels solves this problem. Once you have placed an order on Marketplace, you can then select a PDF file on the Order Detail Page, and print it off to put on your package. Any details placed in the order will match the exact label to assist drivers when picking up and dropping off, so you and the driver know which package goes where. 

The labels can also help you in other ways too. Having them as PDF’s will allow you to keep a record of what items were shipped out all either digitally or as a paper record.

Dispatch Printable Parcel Labels

Now that you’re up to speed on our new updates and understand how they benefit you, stay tuned for the next installments of this blog series where we’ll go more in depth and dig into use cases of the new Marketplace enhancements! 

Ready to place an order? Get an instant delivery estimate or contact the Dispatch team for more information.

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