The Dispatch Ecosystem

Optimize your deliveries with an
AI-powered platform.

With DispatchOne, you have the ability to customize your last-mile experience with the tools to manage and optimize your delivery logistics.

DispatchOneLIVE
Orders
Routing
Billing
Analytics
Integrations
Markets live
80+
On-time rate
98.6%
AI assigned · 3 routes
Locations served
57,000+
Cost / delivery
$7.42
NPS trend
Gartner Digital Markets category leader
Experience the Dispatch Difference

Final-mile delivery designed for businesses.

From route optimization, to delivery data insights, to real-time tracking, we ensure efficient and transparent deliveries for businesses of all sizes.

01 · Proven at scale

See what DispatchOne delivers for
enterprise clients.

Real results from real enterprise deployments across DIY retail, commercial technology, and paint and coatings. Not projections, measured outcomes.

$
0M
Annualized savings

150+ Locations under one MSA

97% SLA on a scaling delivery channel

02 · Explore the platform

Move your
last mile.

Own network, owned fleet, urgent runs, and the connective tissue between them.

01
On-Demand Delivery

Access our national network of professional drivers. Gain full visibility and customize your delivery experience.

Explore →
/on-demand-delivery
02
Fleet Management

Optimize your owned fleet with route planning, vehicle capacity, driver assignments, and delivery schedules.

Explore →
/fleet-management
03
Hotshot Delivery

Get urgent deliveries fast with Dispatch. Our solution offers tracking, access to drivers, and delivery control.

Explore →
/hotshot-delivery
04
Integrations

Streamline your processes by integrating Dispatch seamlessly into your current ERP, TMS, CRM, or eCommerce system.

Explore →
/integrations
05
Partnerships

Partner with Dispatch for last-mile delivery. Integrate intelligence and smarter logistics for customers.

Explore →
/partnerships
03 · Core capabilities

End-to-end delivery excellence.

From order creation to customer support, Dispatch connects every function that keeps your business moving. Each capability is powerful on its own, and unstoppable together.

Interface showing delivery speed options with ASAP selected, representing streamlined order setup and handling.

Order Handling & Setup

Streamline setup and simplify complex order structures, so your operations start strong from the very first click.

Key features:
Saving drafts, estimates, customer product SKUs & SOPs, ordering methods, custom data.
Delivery truck surrounded by routing icons, illustrating smart routing and delivery optimization.

Routing & Optimization

Smart routing keeps your delivery operations efficient, your customers informed in real-time, and your service exceptional.

Key features:
Delivery & route optimization, pickup & drop-off rules, proof of delivery, notifications.
Analytics dashboard displaying delivery costs, performance metrics, and trend data.

Visibility, Data & Analytics

Access live delivery data, monitor performance trends, and make decisions backed by analytics that drive continuous improvement.

Key features:
Visibility & tracking, location intelligence, data feeds, reporting & analytics, dashboard.
Configuration interface with toggle controls representing customizable delivery rules.

Delivery Rules & Controls

Deliver with consistency and confidence using flexible configurations customized to your business model.

Key features:
Jobs, job site & crew structure, service levels, market customizations, customer bundling rules, equipment & add-ons.
Platform interface showing delivery options and network settings for fulfillment optimization.

Network & Fulfillment

Dispatch intelligently connects your supply with demand, optimizing every delivery for cost, speed, and customer satisfaction.

Key features:
Network management, smart matching for your fleet, Dispatch Network, and other providers.
Administrative dashboard displaying order details and management tools.

Management & Support

Simplify back-office operations and provide a seamless experience for every stakeholder across your network.

Key features:
Claims processing, billing & invoicing, organization hierarchy, account management, saved locations.
04 · Maximize efficiency

The platform powering intelligent orchestration.

From order to delivery, Dispatch unifies every part of your logistics operation into one connected, data-driven ecosystem, giving enterprises the ability to deliver faster, smarter, and more reliably at scale.

Integrated Platform
One system, not five.

Unify order management, routing, billing, and analytics in one intelligent system that streamlines every delivery operation.

Illustration representing an integrated delivery platform with unified order management, routing, billing, and analytics.
AI-Powered Orchestration
Smarter with every delivery.

Leverage real-time routing, predictive insights, and automation to optimize performance with confidence and precision.

Illustration of a connected map with nodes representing AI-driven routing and delivery orchestration.
National Driver Network
Coverage that scales with you.

Access a nationwide network of professional drivers, integrated with your fleets and carriers to ensure consistent, scalable fulfillment.

Illustration representing a national network of drivers integrated with the Dispatch platform.
Complete Visibility
Nothing lost in the handoff.

Gain actionable insights, transparent billing, and full visibility across every delivery, empowering faster decisions and stronger results.

Illustration representing centralized visibility into delivery data and performance metrics within the Dispatch platform.
05 · Streamline your logistics

How Dispatch supports B2B operations.

Last-mile delivery platforms revolutionize the way businesses handle logistics. Here's a look at how Dispatch supports key roles within an organization.

A person working on a laptop, representing supply chain leaders.
Supply Chain Leaders

Ensure timely deliveries, reduce operational costs, and enhance decision-making through robust data analytics.

A person representing location managers who focus on streamlining delivery processes.
Location Managers

Streamline delivery processes, reduce bottlenecks, and free up your time to focus on core activities like sales and customer service.

Two people representing sales leaders who focus on building a strong brand reputation.
Sales Leaders

Build a strong brand reputation, drive customer satisfaction, and increase sales opportunities with reliable and timely deliveries.

06 · The benefits

Drive operational success with Dispatch.

Nine platform offerings, why each matters, and what it's worth to your operation.

Platform offering
Why it's essential
Value to you
30,000+ network of drivers
Immediate access to delivery drivers
Elasticity to meet fluctuating customer demand
Geographic coverage
Widespread and consistent coverage
Nationwide, consistent support for every location
Connected ecosystem
Information sharing across all platforms
Lower costs and improved efficiency
Customer experience
Seamless experience from order through delivery
Strengthens customer relationships and loyalty
Intuitive UI
Frustration-free experience
Rapid adoption and usage
API integration
Seamless connection with any ERP system
Operational efficiency and reduced costs
Data reporting
Accurate data to increase efficiency
Better forecasting, resource allocation, and cost management
Small business to enterprise
Solutions to efficiently deliver at any size
Complex deliveries are faster, safer, and compliant
Fleet management
Make the most of your owned assets
Save time and reduce the cost of operating a fleet
07 · Questions

Frequently asked questions.

Everything you need to know about DispatchOne, from platform capabilities to how it fits your existing operations.

What is DispatchOne?
+

DispatchOne is the AI-powered platform unifying orders, routing, billing, and analytics to deliver smarter, faster, and more efficient last-mile logistics.

How is Dispatch different from a courier app or a TMS?
+

Others offer tools or drivers. Dispatch combines both: logistics orchestration and execution in one fully integrated platform, with nationwide coverage and comprehensive API integration.

Can Dispatch work alongside our owned fleet?
+

Yes. Fleet Management optimizes your owned fleet with route planning, vehicle capacity, driver assignments, and delivery schedules, while coordinating carriers and on-demand drivers in the same platform.

Which systems does Dispatch integrate with?
+

Dispatch integrates into your current ERP, TMS, CRM, or eCommerce system through open APIs, giving end-to-end visibility across fleets, carriers, and regions.

Chat with a logistics expert

Let Dispatch do the
heavy lifting.

Chat with us today and discover how DispatchOne can elevate your business delivery operations.