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Driver Spotlight: Meet Norm!

In this Driver Spotlight, we hear from Norm. As one of our longest-tenured Dispatch Drivers, Norm has been a stabilizing force for new and existing customers in our Cincinnati, OH, market since 2017. Read on to hear how he got started with Dispatch and what makes it his favorite driver app to use.

Lamarr Sullivan

August 27, 2021

In this Driver Spotlight, we hear from Norm. As one of our longest-tenured Dispatch Drivers, Norm has been a stabilizing force for new and existing customers in our Cincinnati, OH, market since 2017. Read on to hear how he got started with Dispatch and what makes it his favorite driver app to use.  

How did you hear about Dispatch? 

I was an Uber driver in the spring of 2017, and I picked up Ryan and a couple other people for a run. We started talking about Dispatch, and they asked if that sounded interesting to me. Of course, I said yes, and we exchanged cards to keep in touch. As fate would have it, I was able to pick them up again and take them to Cincinnati. We talked some more and kept in touch over the summer. Then Dispatch started in Cincinnati that November. 

How long have you been driving for Dispatch? 

I started part-time in November 2017, driving a Dispatch van, then went independent in July 2018. So three and a half years.

What kind of vehicle do you drive? 

A 2020 Ram ProMaster 1500 High Top. (My second van.)


Why did you decide that Dispatch was the best job fit for you and your lifestyle?

I like the flexibility of driving for Dispatch. I also like that I am responsible for my financial earnings and that it's not dependent on a company that only gives a raise annually or doesn't allow overtime, etc. 

Tell us your favorite Dispatch story!

I've been fortunate to deliver to some interesting places and meet some good people. I've delivered to a stadium jobsite when it was beginning and several times during construction — just seeing the progress was great. I suppose the best story is when either at pickup or delivery, the customer says, "We were not expecting you for a while!" Exceeding expectations is the best. 

Why should other people drive for Dispatch?

Schedule flexibility, weekly pay, sunny days...

What’s your favorite thing about being able to set your own hours?

Vacation anytime. If I need to get something done that I can't complete on the weekends, I can easily take time off to do it. 

If you could give any advice to other drivers at Dispatch, what would it be?

Be respectful to all customers at pickup and delivery. One paid for the order, and the other is a prospective customer. 

Tell us anything else you'd like to know!

Watch out for the crazies on the road. They're everywhere!

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