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Dispatch Is Here To Help Keep Your Deliveries Safe

Kelsie McMahon

March 31, 2020

The Novel Coronavirus (COVID-19) outbreak has changed how we do business and everyday life. At this time, many businesses have temporarily closed their doors, remote employees are spending their days working from home, and millions of people across the country have either been required or strongly encouraged to stay home. 

During these uncertain times, companies are working hard to keep their operations running as smoothly as possible. For businesses that rely on same-day delivery, this means ensuring deliveries keep going out and reaching their destinations on time. 

That leaves a lot of people asking an important question — can you get coronavirus from a delivery package

At Dispatch, the health and well-being of our customers and drivers is the most important thing. The good news is that the Centers for Disease Control and Prevention says the chances of getting COVID-19 from a package is very low. We’re taking extra steps to ensure that our deliveries are as safe as possible.

Safe Social Distancing 

To align with social distancing guidelines, we're taking steps to cut down contact between our customers and drivers. What does this mean for your delivery? For the time-being, we’re asking our drivers to skip the signature process. In place of a signature, your Dispatch driver will take a photo of the package in a recognizable place. 

Curbside Pickup and Drop-off

To further reduce contact, we’re also allowing package pickup and drop-off at your doorstep, outside of your business, or in a safe, common space. If you would like curbside service, please put it in the delivery notes. 

Shelter in Place

Not only is it our mission to keep your deliveries safe, we realize many communities are under "shelter in place" orders. As an essential service, Dispatch is open and available for customers to place orders and for drivers to continue to work.

We’re confident these extra precautions will help protect our customers and drivers as we do everything we can to help slow the spread of the virus. We hope that you’re staying safe and healthy during these trying times, and thank you for your ongoing partnership. Check back to our website for updates

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