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Driver FAQ

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I already have a job, can I just drive a few hours in my off-time?

Yes, Dispatch's network stays busy enough for drivers to stay busy throughout the day, or just do a few deliveries in the mornings, afternoons, or weekends for extra money.

How do I apply to be a Dispatch driver? How long before I know if I was accepted?

Click here to fill out our quick application. We'll get back to you within one week.

Is driving for Dispatch safe?

Very safe! Our drivers deliver packages only, usually from one business to another. We do not enter homes or apartments if delivering to a private residence for a customer.

How does Dispatch work?

Dispatch is replacing the old courier industry by providing customers with real time tracking and accurate ETAs by leveraging technology and hard working drivers who get paid a fair wage. When a customer places an order online for a shipment, the drivers closest to the pickup will get a push notification that the job is available. Then, with just a swipe of the finger the driver can simply claim the job and the customer instantly gets an ETA with real-time tracking. Businesses and consumers no longer need to call a courier and wonder where their delivery is, just Dispatch it!

What can I expect to deliver?

Dispatch drivers must be able to lift 50lbs and often deliver products like ceramic tile, buckets of paint, signage, HVAC equipment, and other similar materials.

How do I get paid?

We pay our drivers through a platform called Stripe. To learn more about Stripe click here.

How can I track my earnings?

The Dispatch app tracks your earnings for you. Click the "Earnings" tab to see your pay for the day, week, and month.

Once you sign up for Stripe, you will get a detailed list for all completed orders, bonuses, and other miscellaneous earnings.

How is driver pay calculated?

Drivers are paid by the mile between pickup and drop-off based on the service level and vehicle type selected by the customer.

Do Dispatch drivers get tips? Do I get to keep them?

Tips are not expected, nor should they be requested. The Dispatch system does not include a tipping option. However, should a customer provide a tip to the driver, the money is theirs to keep.

When do I get paid?

Independent Driver pay periods run from Friday through Thursday with driver pay appearing in drivers' account on Monday morning.

What is the average hourly and weekly rate?

This rate will vary based on hours the driver is on the network and business load. An average could be $75-$125 per day, depending on how active the driver chooses to be.

Do drivers get any type of promotional offers, referral bonuses or rewards?

Drivers are eligible for referral bonuses for other drivers they refer once the referred driver completes 30 orders within 60 days. In addition, the referred driver also receives a bonus.

How do I enter my tax information?

When a Dispatch Representative completes onboarding of the driver, they will complete a W9 with the driver, which will be used to process the drivers end of the year tax paperwork information.

How do tolls work for Dispatch drivers?

Dispatch drivers are paid for all tolls present on the calculated route from pickup to drop-off.