Dispatch Culture, Values, & Leadership

core values

What Drives Dispatch

Our values aren’t just words—they’re the foundation of how we connect, collaborate, and create. Click through the numbers below to see how we define our core values.

Care

Care and respect are the foundations of our success. We are dedicated to our people, customers, and drivers by treating everyone with empathy and dignity.

Commitment

Every role at Dispatch matters, and every position is essential to our purpose. We are committed to our company, our team, our mission, and our plan.

With Dispatch, automotive businesses can rely on prompt delivery of automotive parts, tools, and accessories.

Speed to Value

We don't hesitate to make decisions, but we always make decisions with our long-term future in mind.

Driven to Deliver

Execution and accountability are critical, and we expect nothing less from our people. We all have a job to do and expect radical ownership over these responsibilities.

Transparency

Building trust is the key to our success; therefore, we strive for transparency in our products, people, and operations. We do what we say we're going to do and own our mistakes.

Day In The Life

What It Means To Work At Dispatch

Being a part of the Dispatch team means living our core values, following our operating system and processes, and bringing your authentic self to the company. Here’s how we deliver value to our people:

Entrepreneurial Operating System® (EOS)

Dispatch runs on the EOS® model — including how we organize, meet, plan, problem-solve, and measure performance. Click here to learn more about Say Y’EOS to EOS at Dispatch.

Total Rewards

At Dispatch, you have the opportunity to be rewarded for your hard work. We offer competitive pay and a comprehensive total rewards program designed to attract and retain top talent. We believe in recognizing an individual's skills, experience, and achievements to ensure your compensation reflects the value you bring to our organization. Learn more here.

Employee Engagement & Development

We want to cultivate a culture that recognizes our employee's outstanding work and contributions, while also ensuring everyone has the opportunity to grow and develop in their role. This includes a Spot Bonus Program, a new hire orientation program, and professional development stipend. Click here to learn more.

The Dispatch Leadership Team

The People Leading Dispatch to Success

Meet the driving force behind Dispatch – our exceptional leadership dream team. Comprised of visionary thinkers, strategic planners, and industry experts, these individuals are at the helm of steering Dispatch towards new heights of success.

Andrew Leone co-founder and Chief Executive officer at Dispatch. Andrew is an entrepreneur who has founded and grown many successful businesses over the last 15 years in distribution, real estate, design and marketing,, and cleaning. Prior to Dispatch, he was the Chief financial Officer of HVACR wholesale distributor Johnstone Supply - The Bloomington Group.

Andrew Leone

Chief Executive Officer

Ryan Hanson is the President and Co-founder at Dispatch. He has many years of experience in sales, marketing, and negotiating strategic partnerships. Prior to Dispatch, Ryan led high-impact growth initiatives and teams at SportsEngine before NBC Sports Group acquired it in 2016.

Ryan Hanson

President

Serge De Bock is the Chief Financial Officer at Dispatch. He is responsible for leading the financial team in advancing revenue growth stemming from product innovation and strategic partnerships. Before joining Dispatch, Serge served as CFO at HyreCar Inc., Senior Vice President of Finance and Divisional CFO at Spin Electric Scooter Sharing, and Head of Finance at Twitch.

Serge De Bock

Chief Financial Officer

Jewel Evans-Darrington is the Chief People Officer at Dispatch. She provides leadership and guidance for the hiring and retention function of the growing company. Prior to joining the Dispatch team, Evans-Darrington served as CPO at Envista Forensics and Vice President of Human Resources for project management advisors. Her experience includes leading in the areas of regulatory compliance, compensation, budget administration, and talent management.

Jewel Evans-Darrington

Chief People Officer

Alexia Smith is the Vice President of Marketing at Dispatch. She is responsible for the overall health and strategy of the Marketing team, including branding, go-to-market strategy, lead generation, product marketing, digital marketing techniques, and enablement. Prior to Dispatch, Alexia led Sales and Marketing teams at Sports Illustrated Play and Sports Engine.

Alexia Smith

Vice President, Marketing

Maria Vornovitsky is the Vice President of Marketplace Operations at Dispatch. She is responsible for go-to-market and supply strategy, including acquisition, enablement, and satisfaction of our driver and courier partners. Prior to Dispatch, Maria held strategic and leadership positions at Helio, Angi, and DaVita Kidney Care.

Maria Vornovitsky

Vice President, Marketplace Operations

Joyce Schofield is the Vice President of Product at Dispatch. Joyce is responsible for the full product lifecycle, including discovery, design, development, and optimization to enhance user engagement and satisfaction. Prior to Dispatch, Joyce led Product teams at The Container Store, Shopify, and Sabre, building and scaling high-impact digital platforms and customer-centric solutions.

Joyce Schofield

Vice President, Product

Mike Christopher is the Vice President of Finance at Dispatch. He is responsible for accounting and financial operations including budgeting, planning and analysis, cash flow management, financial reporting and compliance, and strategy. Prior to Dispatch, Mike held financial leadership positions at various food distributors including Sysco, Performance Foodservice, and Mile Hi Companies.

Mike Christopher

Vice President, Finance

Merlin Triplett is the Vice President of Engineering at Dispatch. He is responsible for leading a team of engineers, driving innovation, cultivating technical excellence, and building scalable, customer-centric solutions. Prior to joining Dispatch, Merlin held various engineering positions at Amazon Web Services, Sumerra, Nike, Ecova, and Bonterra.

Merlin Triplett

Vice President, Engineering

Brian Carr is the Vice President of Sales at Dispatch. He is responsible for leading a team of sales professionals, building our go-to-market strategy, and supporting customers through their final-mile delivery journey. Prior to joining Dispatch, Brian held sales and account management leadership roles at Lyft, Twitter, and CBS Interactive.

Brian Carr

Vice President, Sales

Dispatch Culture & Careers

We Are The Dispatch Difference

Company Highlights, Milestones, and Recognition

What Drives Dispatch

Hear From Our People

Employee Spotlight - Meet Dwight!

Employee Spotlight - Meet Reilly!

Employee Spotlight: Meet Alexis!