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Dispatch Launches DispatchOne, the AI-Powered Platform Redefining Last-Mile Logistics
Kelsie Hengel
Published on:
November 12, 2025
Updated on:
November 12, 2025
Published on:
November 12, 2025
Updated on:
November 12, 2025
BLOOMINGTON, Minn. — Dispatch, the leader in last-mile logistics innovation, today announced the launch of DispatchOne, its flagship AI-powered platform designed to unify delivery operations and empower enterprises with unparalleled control, intelligence, and reliability across the last mile.
The launch marks a bold repositioning of Dispatch, evolving from a delivery services provider to a technology platform and orchestration engine. With DispatchOne, businesses gain end-to-end visibility and efficiency, backed by a managed national network of verified professional drivers.
DispatchOne combines intelligent logistics, reliable fulfillment, transparent insights, and robust integration into a single ecosystem. By integrating owned fleets, carrier providers, and client systems, DispatchOne delivers what enterprises have long needed: one platform to manage every delivery, with national coverage and proven ROI.
Enterprises using DispatchOne are already seeing measurable results, achieving a 93.8% customer satisfaction score (CSAT) and saving over 77 million customer miles through optimized delivery efficiency and intelligent routing.
“DispatchOne represents more than just a platform launch; it’s the moment we redefine what last-mile logistics can be,” said Alexia Smith, VP of Marketing at Dispatch. “Enterprises no longer have to choose between visibility, reliability, or scale. This positions Dispatch as the partner of choice for businesses ready to turn last-mile logistics into a strategic advantage.”
About Dispatch: Dispatch redefines the future of last-mile logistics. Its flagship platform, DispatchOne, is the AI-powered operating system that unifies owned fleets, carrier providers, and systems into one intelligent ecosystem. With the people-power of verified and vetted professional driver network, Dispatch turns delivery into a strategic advantage for businesses.
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The National Delivery Guarantee is available only to eligible customers with an active Master Service Agreement (MSA) that includes defined service level commitments. Remedies are limited to account credits or other contractual remedies as specified in the MSA. Terms, conditions, and exclusions apply.
